IT & End User Training
Aaron Udler joined the OfficePro team in 2013 as the President and CEO. After earning his BA from Indiana University in Communications, Aaron spent 14 years in the tradeshow, conference, and exhibition industries. Eight of those years were in the professional audio/video industry working at InfoComm. While at InfoComm, he became an expert in video conferencing and digital signage, working with the manufacturers of a vendor-neutral trade association. Aaron also earned his MBA from The Fuqua School of Business at Duke in 2013 with a focus on international business. In his free time, he enjoys playing ice hockey and spending time with his family.
Beth Chernoff began at OfficePro in April of last year as project manager. She has since been promoted to director of operations as a result of her skill, dedication, and the utilization of her B.A. from University of Maryland. She currently manages OfficePro's training schedule, handles a quarter of house accounts, and continues to be a major contributor to sales and proposal management. Out of the office, Beth enjoys her time with her Chihuahua-Pomeranian mixed dog, Bean, and remains to be the office favorite.
Tracy is the newest addition to the OfficePro team! After attending high school locally, Tracy went on to earn her Bachelors Degree from Towson in Mass Communications. Afterward, she spent many years in the television production world before welcoming her son Sam four years ago. She is our main proctor of all of our Pearson and Kryterion testers and handles most of the other administrative tasks to keep the office running smoothly! In her free time, Tracy likes to spend time with family and travel as much as possible.
A former Programmer Analyst, Del has toiled at OfficePro, Inc. since 2006. He provides the bulk of data entry for OfficePro’s scheduling database as well as performing most data retrieval and its distribution to clients, instructors, vendors, and fellow staff. Del excels at adroitly wresting minutely targeted information from OfficePro’s voluminous database. He performs technical tasks and troubleshoots involving hardware and software. He processes received invoices and performs myriad tasks to keep OfficePro operational and cohesive. A fun fact about Del is that he is an avid Nationals fan.
Rania started her career in accounting with Attronica Computing after graduating from Carlton University located in Ottawa, Canada in 2000. After six years with Attronica, Rania decided to take on the bigger challenge of raising her family and volunteering in charity work and non-profit organizations. In 2012, Rania returned to pursuing her career and recently joined OfficePro as the Accounting Manager. She works to help implement her financial knowledge and assist in steering the company’s direction. Rania enjoys spending time with her family, answering the question "why" for the millionth time and cleaning up after failed science experiments!
Bonnie relocated to Maryland from Chicago, IL 15 years ago. Before joining OfficePro, she steered the strategic initiatives at a local workplace solution retailer, and worked in purchasing, corporate real estate, property management, and project management. She’s also very involved with local community efforts as a volunteer for various non-profit agencies. Bonnie has an MBA from Lake Forest Graduate School. When she isn’t supporting the team at work or arranging fundraising events in the neighborhood, she’ll be traveling near and far as much as possible.
Juan has been with OfficePro for over 13 years and has almost 10 years experience in providing exceptional end-user training on a wide variety of applications, technologies, concepts and platforms. He is proficient in several training formats such as instructor lead training (ILT), demos, webinars, one-on-one/deskside training, and virtual training (vILT). He develops custom courseware including training manuals, quick reference guides and eLearning modules. He also serves a vital role in managing several of OfficePro's infrastructure systems as the SharePoint architect, Office 365 administrator, and website developer. With his extensive experience in training, analyzing client needs, and developing training programs for various projects, Juan oversees OfficePro's team of training specialists. He also enjoys long walks on the beach as his boss beard blows in the wind!